Order Placement and Refund Policy
4.1. Users are responsible for ensuring the accuracy of order details, including their contact information, the recipient’s contact details, and the delivery address.
4.2. Bokuchava Art reserves the right to contact the recipient to confirm the delivery address. Upon the User’s request, Bokuchava Art will not disclose the User’s personal information, except as required by law.
4.3. Due to the nature of artworks, payments are non-refundable once a purchased artwork has been framed or the service has been fully performed.
4.4. If an order cancellation is agreed upon before the artwork is framed, Bokuchava Art will refund the User within seven (7) business days from the date of cancellation.
